Privacy Policy

Last updated: April 2025

1. Who We Are

Easy Build Stone is a trading name of Black Mountain Quarries Ltd, a company registered in England and Wales. Our registered address is:

We are the data controller for the personal information we collect from you through this website.

2. What Personal Data We Collect

When you submit an enquiry through the contact form on this website, we collect the following personal data:

• Name (first and last name)
• Email address
• Phone number (optional)
• Postcode
• Project details you choose to share (project type, stone of interest, free-text message)

We do not collect payment information, and we do not use cookies for tracking or advertising purposes on this website.

3. Why We Collect Your Data

We collect your personal data for the following purposes:

• To respond to your enquiry — to answer questions, provide pricing information, or arrange sample delivery.
• To connect you with a trade partner — we match enquiries with our network of approved builders' merchants and trade partners based on your postcode and project type.
• To improve our service — aggregate, anonymised data may be used internally to understand enquiry volumes and product interest.

The legal basis for processing your data is legitimate interests (responding to a direct enquiry you have made) and, where applicable, contractual necessity.

4. How We Share Your Data

We may share your enquiry details — including your name, contact information, postcode, and project description — with our approved trade partners (builders' merchants and distributors) in order to fulfil your enquiry. These partners are bound by confidentiality obligations and may only use your data to respond to your specific enquiry.

We do not sell, rent, or otherwise disclose your personal data to third parties for marketing purposes.

We use third-party service providers to operate this website (including hosting and email delivery). These providers process data on our behalf and are subject to appropriate data processing agreements.

5. How Long We Keep Your Data

We retain enquiry data for a maximum of 24 months from the date of submission. After this period, data is securely deleted unless we are required to retain it for longer by law (for example, for financial record-keeping purposes).

6. Your Rights Under UK GDPR

Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have the following rights:

• Right of access — you can request a copy of the personal data we hold about you.
• Right to rectification — you can ask us to correct inaccurate or incomplete data.
• Right to erasure — you can ask us to delete your personal data in certain circumstances.
• Right to restrict processing — you can ask us to limit how we use your data.
• Right to object — you can object to processing based on legitimate interests.
• Right to data portability — you can request your data in a machine-readable format.

To exercise any of these rights, please contact us by email at info@easybuildstone.co.uk. We will respond within 30 days.

7. Data Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Our website is served over HTTPS, and enquiry data is transmitted securely.

8. Complaints

If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection:

Website: ico.org.uk
Helpline: 0303 123 1113

9. Changes to This Policy

We may update this Privacy Policy from time to time. The “last updated” date at the top of this page will reflect any changes. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Email: info@easybuildstone.co.uk
Post: Easy Build Stone, Howton Court, Pontrilas, Herefordshire, HR2 0BG